Breaking down the common queries.



What will the free trial give me access to?2021-09-10T00:42:38+10:00

The free trial will give you access to all of the features of our standard subscription. The free trial will be for a period of 30 days and is subject to our terms and conditions.

What happens when my free trial ends?2021-09-09T23:21:15+10:00

At the end of your free trial you will be given the option to upgrade to a paid subscription. When logging in the system will prompt you to signup for either the standard or professional package.

I’ve had a free trial previously, can I have another one?2021-09-09T23:22:32+10:00

BondAdviser.com.au gives users one option for a free trial. If you sign up for another free trial it will prompt you to sign up for paid subscription.

I am having trouble registering for the free trial, what should I do?2021-09-09T23:19:57+10:00

If you are having problems registering for the free trial first check that your email address is valid and all fields are filled out where specified. If this does not work restart your browser and try again. If you are still having problems you can contact us by emailing info@bondadviser.com.au.

How do I activate my free trial account?2021-09-09T23:23:11+10:00

If you sign up for the free trial account your account will automatically be activated. Once your account details are accepted the BondAdviser system will direct you straight to our home page. You will also receive an email confirming your free trial period.


Purchasing Reports2021-09-09T23:23:41+10:00

At BondAdviser we give clients access to our research reports without signing up for a subscription. We give users the limited capacity (up to 10 reports at a time) to purchase reports via our Report Market. These reports can be accessed by our security search engine and are emailed to the user.




How do I update my payment details?2021-09-09T23:41:20+10:00

To change your payment settings you first need to login to BondAdviser. Click on the symbol and then you will be given the option to update your payment details. Once you update your details press save. If you are successful you will see popup saying Settings Updated

How do I change my contact details?2021-09-09T23:35:32+10:00

To change your contact details you first need to login to BondAdviser. Click on the symbol and then you will be given the option to update your personal contact details. Once you update your details press save. If you are successful you will see popup saying Settings Updated.


Where can I find the privacy policy?2021-09-09T23:42:04+10:00

BondAdviser’s privacy policy is publicly available on its website. Click here to access the privacy policy.

Terms & Conditions2021-09-09T23:45:16+10:00

BondAdviser’s terms and conditions are publicly available on its website. Click here to access the terms and conditions.

How will you use my data?2021-09-09T23:42:32+10:00

Your personal information will be held by us in electronic databases and email contact lists. We may also hold the information in hard copy documents and paper files stored in cupboards. While we will take reasonable steps to protect your personal information, we cannot guarantee the security of any information that you disclose via the internet and you disclose that information at your own risk. If you are concerned about sending your information over the internet, please contact us.


What are bonds?2021-09-09T23:46:00+10:00

A bond is an instrument of indebtedness of the bond issuer to the holders. It is a debt security, under which the issuer owes the holders a debt and, depending on the terms of the bond, is obliged to pay them interest (the coupon) and/or to repay the principal at a later date, termed the maturity date. Interest is usually payable at fixed intervals. A bond is therefore a form of loan or “I owe you”. The holder of the bond is the lender (creditor), the issuer of the bond is the borrower (debtor), and the coupon is the interest.

Bonds and stocks are both securities, but the major difference between the two is that shareholder have an equity stake in the company (i.e. they are investors), whereas bondholders have a creditor stake in the company (i.e. they are lenders). Being a creditor, bondholders have absolute priority and will be repaid before stockholders (who are owners) in the event of bankruptcy.

Does BA provide personal financial advice?2021-09-09T23:47:40+10:00

BondAdviser does not provide individual financial product advice and must not be relied upon as such. The Content and the Reports are not and shall not be construed as financial product advice. You should obtain independent advice specific to your particular circumstances, make your own enquiries and satisfy yourself before you make any investment decisions or use the Content or the Reports for any purpose.

Does BA manage my investments for me?2021-09-09T23:48:10+10:00
Yes. BondAdviser offers model portfolios to users which can be implemented in a number of ways. If you have interest in an implemented model portfolio please email us on info@bondadviser.com.au.
Can I trade directly with BondAdviser?2021-09-09T23:46:31+10:00

No. BondAdviser is not a trading platform. BondAdviser is an independent research and information services provider. If you would like to trade in Bonds you should contact your broker.

Can I access BA using my smartphone or tablet?2021-09-09T23:47:08+10:00

Yes. However, the application is not currently designed for mobile devices. We are in the process of building a native application to meet the requirements of our clients.


I’m having trouble viewing BondAdviser on my computer2021-09-09T23:49:11+10:00

When using bondadviser.com.au you may experience issues such as a web page not loading, or the browser displaying distorted or obsolete content. This can be due to a number of reasons. For the best web experience we suggest using a Google Chrome, Safari, Firefox and Internet Explorer (8.0 and above).

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